Bilingual Technical Support Specialist Job at 4 Corner Resources, Lathrop, CA

  • 4 Corner Resources
  • Lathrop, CA

Job Description

Job Description

Job Description

Position: Bilingual Technical Support Specialist

Location: Onsite – Lathrop, CA
Pay Rate: $21 per hour
Employment Type/Duration: Seasonal, November through April; 3 shift options available

Introduction
The client is hiring for an entry-level IT support role in Lathrop, CA. No prior IT experience is required. The client will train you on the technical side, so this is a strong opportunity for someone with a corporate customer service or call center background who has been looking to break into IT. You'll start by leaning on your service and communication skills while the client builds your technical support skills on the job.

Required Qualifications

  • Professional corporate customer service or call center experience (fast food or retail experience does not qualify)
  • Bilingual in English and Spanish
  • Comfortable working in a fast-paced, phone- and ticket-based support environment
  • Strong communication skills and ability to build rapport with end users

Preferred Qualifications

  • Any prior exposure to IT, help desk, or technical troubleshooting
  • Familiarity with ticketing systems
  • Interest in growing into a long-term IT support career

Day-to-Day Responsibilities

  • Assist with incoming IT requests via phone, tickets, and help desk orders
  • Provide excellent customer service by building rapport and solving issues for end users
  • Test fixes to confirm problems are fully resolved
  • Track, document, and record help desk requests and issues within the system
  • Learn to troubleshoot and resolve hardware/software problems, including installations, updates, and configurations
  • Perform follow-up calls to confirm client satisfaction with resolutions
  • Deliver hands-on desktop support for end users as skills develop
  • Perform other related duties as assigned
\nCompany Description

4 Corner Resources is an award-winning and nationally recognized professional staffing agency. Located in central Florida and with thousands of placements and reviews, we are one of the area's top job market experts.

Company Description

4 Corner Resources is an award-winning and nationally recognized professional staffing agency. Located in central Florida and with thousands of placements and reviews, we are one of the area's top job market experts.

Job Tags

Hourly pay, Seasonal work, Shift work

Similar Jobs

Central City Health

Credentialing Specialist Job at Central City Health

 ...Enrollment Associate A well-established healthcare organization in the Detroit area is...  ...recredentialing, payer enrollment, and related compliance activities. Responsibilities...  ...portals. Proficiency with Microsoft Office applications. Experience tracking professional... 

Bear Lake Memorial Hospital

Dialysis Technician Job at Bear Lake Memorial Hospital

 ...Dialysis Technician Bear Lake Memorial Healthcare is seeking a hard working, motivated, and dependable individual to perform patient care and clerical assistance in their Dialysis Department. Essential duties include, but are not limited to: Assisting the Registered... 

Checkers Drive-In Restaurants , Inc.

Consumer Insights Manager Job at Checkers Drive-In Restaurants , Inc.

 ...family, making bold decisions, or seizing new opportunities, we stay agile, so we are always ready to meet the moment. We're Fan Fanatics - Our guests are at the heart of everything we do, inspiring us to deliver the crave-worthy experiences they deserve. We don't... 

AmeriCorps

High Rocks - Tech Express Job at AmeriCorps

Tech Express is looking for AmeriCorps members. Members will provide direct service to the community in a small business environment, fixing...  ...members will provide mentorship to our youth technicians, high school students that are able to gain real, paid experience learning... 

Virtual Vocations Inc

Sales Trainer Job at Virtual Vocations Inc

 ...Seeking a dynamic and experienced Sales Trainer, the full-time remote position will focus on developing and delivering engaging training programs, creating high-quality training materials, and assessing training effectiveness to enhance the sales team's performance.Key...